Privacy Policy
1. Who we are
copywritelabs is a copywriting studio operating from Carrer Dr. Ivorra, 19, 03550 Sant Joan d'Alacant, Alicante, Spain. Contact: hello@copywritelabs.com or +34 965 657 539. This policy covers data collected via copywritelabs.com.
2. Data we collect
- Contact form: name, email, company, project description
- Checkout: first name, last name, email, phone, country
- Stripe: payment data processed by Stripe (not stored by us)
- Server logs: IP address, browser, pages visited, timestamps
3. Legal basis (GDPR)
Contract performance (order fulfilment), legitimate interests (business communication, fraud prevention) and consent (non-essential cookies). We operate under EU GDPR and Spanish LOPDGDD.
4. How we use data
- Project communication and delivery
- Payment processing via Stripe
- Invoicing and accounting
- Legal compliance
5. Retention
Contact enquiry data: 12 months. Client project data: 5 years (legal requirements). Payment records: 7 years (Spanish tax law).
6. Third parties
Stripe, Inc: payment processing. Google Analytics (IP anonymised): site analytics. All processors operate under appropriate data protection agreements.
7. Your rights
Access, rectify, erase, restrict or port your data. Object to processing. Contact hello@copywritelabs.com. Complaints: Spanish data protection authority (AEPD) at aepd.es.
8. Contact
hello@copywritelabs.com | +34 965 657 539